Privacy Policy
Remote Done Right ABN 14 429 413 380
Version 1 March 2024
Remote Done Right is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
As a small business Remote Done Right is not covered by the Australian Privacy Act 1988 (Cwlth). See: https://www.oaic.gov.au/privacy/privacy-guidance-for-organisations-and-government-agencies/organisations/small-business
We use Simplero as the provider of our online systems and website, and therefore inherit a lot of their excellent practices. The Simplero privacy policy can be found at https://simplero.com/privacy-policy
In our business model the only private information we will hold about you is your name and email address so that we can provide you with information about remote work practices.
- We will keep that information private on our system implemented in Simplero.
- We will only use the information for the agreed purpose.
- We will ask your consent before receiving your information.
Remote Done Right does not capture or store sensitive customer information.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email, via our website www.remotedoneright.com.au, from your website, from media and publications, from other publicly available sources and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Remote Done Right does not intend to hold any of your sensitive information. Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. Examples include information provided by social media connections (i.e., if you request our content via a social media article).
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of limited circumstances including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. Remote Done Right will not charge any fee for your access request. In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Customer Data and the Spam Act
Remote Done Right operations and business model complies with the Australian Spam Act 2003 (Cwlth). In our email interactions with you we will:
- Ask for your consent to commence using your email address
- Identify our business clearly in our emails
- Provide an unsubscribe mechanism.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
Remote Done Right
ABN 14 429 413 380
info@remotedoneright.com.au
PO Box 75 Bellbowrie QLD 4070