Managing outcomes rather than actions
Leader Rowan Patterson Leader Rowan Patterson

Managing outcomes rather than actions

The shift to remote work requires a rethink of management style. Traditionally, managers might have focused on the specific process employees follow to complete tasks. However, this can lead to micromanagement and distrust, particularly in remote settings where direct oversight is difficult. Instead, by clearly communicating desired outcomes to their teams, leaders can empower team members to use their expertise to determine the best ways to achieve those outcomes. This approach fosters trust, engagement, and ultimately, better results.

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